Client Testimonials

"International Hotel Services (IHS) became a business partner to the Sydney Marriott Hotel in the second quarter of 2010. This venture was the largest staff-affecting program the Hotel has undertaken in its 19 year history.
The planning and execution was very transparent thus minimizing any team discomfort or morale issues. All meetings and adjustments were met with complete understanding and with vision. This is a credit to Con (CEO) and Nikki (GM).
All Marriott International housekeeping systems and standards have been maintained at the high level we expect and, in some case, exceeded.
To look at the relationship IHS has with the Hotel, and what we were able to do as business partners, makes me think we should have done this a few years earlier"
David Ross,
Operations Manager,
Sydney Marriott Hotel. 

International Hotel Services (IHS)is a very professional organisation that I have had the pleasure of working with and as such have no hesitation in recommending them. The company’s strengths include their transparent working ethic, their high level of integrity, their level of care for their team and in general their willingness to embrace their clients goals, philosophies and expectations.

Most importantly the management team of IHS are responsive to any issue that the hotel may raise and this is essential if we are to maintain the very high standards that our customers demand of us”

Aahsish Shakya

Hotel Manager

Amora Jamison Hotel

Some of the IHS current clients

  • Hyatt Group
  • Echo Entertainment Group

  • Lancemore Group
  • Starwood Group


IHS has a mission to establish long term relationships built on solid foundations of superior service, expertise, communication and continuous improvement. Over the years IHS has developed, and continues to expand on, the services listed below and covers locations nationally (within Australia) and internationally (within New Zealand).

  • Provision of housekeeping staff
  • Public Area Cleaning and maintenance
  • Provision of Stewarding staff
  • Payroll processing of hotel wages
  • Emergency Cleans
  • External Building Cleaning
  • Waste Management
  • Hygiene Services
  • Graffiti Removal
  • Spring Cleaning
  • Carpet Cleaning and repairs
  • Lamp shade repairs
  • Window Cleaning
  • Grounds Maintenance