Creating Unparalleled Stays
From the provision of a complete housekeeping team through to top up attendants, cleaning of public areas, stewarding, and even overnight kitchen cleans. IHS provides a fully managed accommodation services solution. We provide both an outsourced solution and a hybrid solution of working with internal cleaning/housekeeping teams when extra demand arises.
What sets IHS apart is our experience in service delivery through quality, productivity and customer service management. We provide data and reporting to our clients to keep transparency and accountability of service outcomes.
Our team specialises in cleaning for the hotel industry, and we can also service purpose built student accommodation (PBSA) and build to rent accomodation (BTR) . This dedication enables us to become experts in what we do, resulting in high-quality cleaning with flexible top-up services. Our service model is one that can be made available to any Eastern seaboard location. To find out more about what we can do for you, contact one of our team now.
Our training and systems underpin service excellence
We provide flexible and tailored solutions to meet clients’ exact needs
International Hotel Services (IHS) is an expert in Hotel and Live-in Accommodation services
We specialise in housekeeping and cleaning solutions for clients that require service excellence
We have kept the same clients for over 22 years because we act as an extension of your business
ADVANTAGES OF IHS
IHS manage the cleaning team and cover all employee related expenses. This means that all costs which affect the hotel premiums such as workers compensation, public liability, payroll tax etc are all reduced. And there is no need for payroll processing and human resources. IHS also covers all costs associated with training!
One of the advantages of IHS is the strong support you will receive throughout the entire partnership. Support from experienced IHS Executive team as well as our thoroughly trained cleaning specialists.
IHS specialises in top-up services.
This means that as the hotels requirements change with occupancy so too does the staffing levels of IHS.
IHS offers an infrastructure to manage and continuously review and improve its team. When dealing with people IHS acknowledges that issues will occur. To combat this IHS have Operation and Training Managers who are allocated to the IHS service model.