Careers at IHS | Join Australia’s Leading Hotel Cleaning & Support Team

A Career That Shapes Hospitality. At IHS, people make the difference.

We believe in service with pride, purpose, and professionalism — and it starts with our team. Whether you’re beginning your career in hotels or ready to take the next step, we offer more than just work. You’ll find a supportive, inclusive environment where your growth matters, your contribution is recognised, and your future can flourish.

Join a hospitality-focused team, backed by the Bayton Group’s strength, where visible leadership, practical training, and genuine care create careers that last.

Why Work With IHS

We don’t just offer jobs, we build careers.

Whether you’re starting out or bringing years of experience, you’ll find real opportunities, strong support, and a team that values the work you do.We service a wide variety of hotel environments, from boutique stays to global brands, and we rely on dependable, detail-focused people who take pride in presentation and guest experience. What can you expect:

Fair pay & secure employment

Flexible working options

Inclusive culture & diverse teams

Ongoing training & upskilling

Caring leadership & team culture

Real career progression pathways

We regularly hire for:

Room Attendants
Public Area Cleaners
BOH Stewards
Housekeeping Supervisors
Site & Area Managers.

Each listing includes role descriptions, locations, and requirements.

Our Recruitment Process

We aim to make the recruitment process straightforward, transparent, and respectful. Here's what to expect:

1. Browse & Apply

Review open roles and apply online using our simple form.

2. Screening & Interview

We’ll review your application and invite shortlisted candidates for an interview.

3. Pre-Employment Checks

These may include reference checks, right-to-work verification, and police clearances (depending on the role).

4. Onboarding & Training

Once successful, you’ll be welcomed with full induction, site-specific training, and a buddy system to support your transition.

Learn & Grow With Us

All IHS staff receive role-specific onboarding and ongoing support from team leaders and site managers.
You’ll be trained in hospitality standards and service presentation, and have access to:

Clear task lists and refresher training
Upskilling opportunities for leadership pathways
Supportive check-ins and constructive feedback
Recognition for performance, commitment, and tenure

“We don’t just fill shifts. We build strong, supported teams.”

I started as a room attendant and now I am a site manager, managing a team. With the training and support IHS have provided, I am more confident and learning every day, while providing a productive working environment for my team.

Dede, Site Manager

It’s the first job where I’ve felt both supported and challenged, that’s rare in a role.

Rina, Administrative Support Officer

Who Thrives at IHS?

People who take pride in presentation and detail
Team players who enjoy structure, rhythm, and routine
Anyone seeking meaningful work with supportive leadership.

If that sounds like you, let's talk.

Click on the Contact Us button and complete the form or call 1300 BAYTON today.

Careers

Where hospitality careers are built with care, clarity, & purpose.