Corporate Responsibility

At International Hotel Services, corporate and social responsibility isn’t an add-on, it’s built into how we operate. From inclusive hiring to sustainable practices and ethical supply chains, we are proud to align with Bayton Group’s nationally recognised ESG frameworks and certified systems.

Our teams work in some of the most visible and high-pressure environments in the country. We take that responsibility seriously, for our people, our clients, and our shared future.

Environmental Commitment

We deliver low-impact, high-performance cleaning by integrating eco-certified products, energy-efficient equipment, and waste minimisation strategies. Our environmental management systems are ISO 14001 certified, and we are actively reducing Scope 3 emissions through smarter procurement, logistics, and client engagement.

Indigenous Partnerships

We work respectfully and collaboratively with Aboriginal and Torres Strait Islander communities, creating pathways for training, employment, and business growth. Guided by our Reconciliation Action Plan (RAP), we prioritise cultural awareness, heritage protection, and procurement from Indigenous-owned enterprises.

Certifications & Compliance

Our operations meet and exceed industry requirements through rigorous certification and regulatory adherence. We hold ISO 9001 (Quality), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety), along with full compliance to WHS, Fair Work, and industry-specific standards.

Diversity & Inclusion

We champion equity and inclusion from the frontline to the boardroom. Our workforce reflects the communities we serve, and we actively promote gender equity, cultural safety, and pathways for underrepresented groups to thrive in leadership roles.

Modern Slavery

We have a zero-tolerance approach to exploitation. Our modern slavery program includes supplier due diligence, contractual compliance, risk mapping, and transparent reporting, ensuring ethical practices across every tier of our operations and supply chain.

Leading with ClearSight™

Through our ClearSight reporting platform, clients have real-time visibility of our ESG progress—covering sustainability performance, compliance status, workforce diversity, and social impact metrics. This transparency ensures accountability and enables collaborative progress.

Want to Learn More?

Bayton Group leads our ESG, diversity and sustainability efforts nationally. To explore our frameworks, reporting, and initiatives in more detail, click below:

Button

We believe responsible business is good business. Our people, partners, and clients trust us because we act with integrity, lead with transparency, and never stop striving for better.

Luke Baylis

Managing Director

Hospitality with Heart and Accountability

Driving positive impact through ethical, inclusive, and sustainable practices.

Explore Our Pillars of Responsibility

Want to Learn More?

Ready to Talk?

Contact Us Today